SGL WARRANTY / GUARANTEE
SGL Innovation & Technologies (hereinafter referred to as “the company”) hereby offers the following warranty/guarantee to the original domestic purchaser commencing from the date of the purchase.
1 year on Product components
Terms and conditions:
The company will, free of charge repair or replace any defective part or parts which prove to be defective in workmanship and/or materials and not due to abnormal or improper usage, at its sole discretion.
- This warranty/guarantee will automatically terminate on the expiry of the applicable warranty/guarantee period from the date of invoice.
- While the company will make every effort to carry out the repairs as soon as possible, however the company is not liable for any delay in servicing due to reasons beyond the control of the company or any of its authorized service centers.
- It is entirely left to company’s discretion to repair/replace parts at the site of installation or at the authorized service center of the company.
- This warranty/guarantee shall be strictly limited to the repairs or replacement of defective parts specified in the warranty/guarantee.
- The parts shall be replaced by functionally operating equivalent material only and not with brand new ones and are likely to be different from the one originally fitted. The parts thus removed shall be taken back by the company.
- This warranty/guarantee will continue to be in force for the term herein specified, irrespective of what replacements may be provided under it, and such replacement shall not attract any fresh warranty/guarantee.
- The company reserves the right to retain any part or component replaced at its sole discretion during the warranty/guarantee.
- This warranty/guarantee shall not in any case extend towards payment of any monetary consideration whatsoever or replacement or return of the product.
- In no event the company or its authorized service center be liable for any consequential damages or resulting liability, damage or loss arising directly or indirectly out of any defect in the appliance.
- During the period of addition/non comprehensive warranty/guarantee, visit charges as applicable will be payable in addition to and fro charges.
- Any change of location or change in the ownership during the warranty/guarantee period must be intimated in writing to the company.
- The company’s employee or its authorized representatives or dealer/service franchisee have no authority to vary the terms of this warranty/guarantee.
- The company is not liable to provide service support beyond 1 year after the end of manufacturing of the particular model of the product except in cases where the product is covered under warranty/guarantee.
- This warranty/guarantee is effected in Noida and claims, if any, shall be made only before the courts having jurisdiction in Noida and no claim shall be made against the company outside Noida notwithstanding that the appliance may have been sold or delivered elsewhere.
- This warranty/guarantee is not valid in case of following events:
- If the product has been installed/serviced/repaired/opened or tempered by any unauthorized personnel.
- If original serial number is removed or obliterated from the product.
- If defects arise/caused by improper electrical, major fluctuations in voltage, alteration, misuse, neglect, substitutions of original components with spurious/non-genuine components, attacked by household pest/rodents, fire, flood, earthquake, lightning and/or any other accident or act of god/natural calamities.
- The product is shifted outside India.